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Silverfinch Jewelry Design Privacy Policy

Privacy Policy 

At Silverfinch Jewelry Design, I know that privacy and security is a major concern.  I have set out the procedures I use for safeguarding your personal data.  Please read this Privacy Policy and check it occasionally, as it could change from time to time.  This Privacy Policy complies with the Canadian Federal and Provincial privacy laws and regulations, including the Personal Information and Electronic Documents Act.

There may be links from our Site to other web sites; note that this Privacy Policy applies only to Silverfinch Jewelry Design, and not to web sites of other companies or organizations to which my site may be linked.  You must check on any linked sites for their Privacy Policy that applies to that site, and/or make any necessary inquiries in respect of that Privacy Policy with the operator of the linked site.  These links to third-party websites are provided as a convenience and are for informational purposes only.

Although you are not required to register to access Silverfinch Jewelry Design, you may be asked to provide personal information when you visit certain sections, such as signing up for the newsletter or purchasing jewelry.  Your use of these sites signifies your acknowledgment and consent to this Privacy Policy.  If you do not agree, please do not continue to use the Silverfinch Jewelry Design site.  Your continued use of the Silverfinch Jewelry Design website signifies your acceptance of these terms and any changes in effect at the time of use.

Collection of Your Personal Information

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

Silverfinch Jewelry Design collects information that you voluntarily provide through responses to surveys, search functions, questionnaires, feedback, participate in a contest, or to resolve a complaint or concern.  Your information is held for 7 years as a requirement by law.

I keep a record of any orders you make so I can help deal with any inquiries or problems you may have in the future, and so I can ensure that any information sent to you is appropriate.  

I also keep a record of any e-mail communication we have so I can track any problems, concerns, or preferences.

In addition to personal information, this web site uses Google Analytics to ensure that I am meeting my customer’s needs.  Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit, and page views, although, a lot of this is aggregated data.  The legal basis for this is the legitimate interest in ensuring that I am continuing to meet my customer’s needs.  

How Does Silverfinch Jewelry Design Use Information Gathered About Online Visitors?

Before forwarding any personal information, please be advised that any information gathered on Silverfinch Jewelry Design website may be used in the aggregate for research and development relating to this website, and/or for future site development, and if you ask to be sent promotional materials.  In particular, it may be used for the following purposes:  

  • to process your orders correctly;
  • to monitor interest in the range of products;
  • to assist me in tailoring the content of the site to your needs by collecting information about your preferences through tracking patterns of page views on Silverfinch Jewelry Design;
  • to create a profile relating to you in order to show you the content that might be of interest to you;
  • to display the content according to your preferences;
  • and, in circumstances where you have indicated that you wish to receive additional information, to send you information, promotional material, as well as details about any offers that may be available from time to time.

Legal Basis for Processing Data

Silverfinch Jewelry Design’s lawful basis for processing data are:

  • Consent:  Customers that consent to sign up for the newsletter.
  • Legal Obligation:  Tax purposes.
  • Contract:  Customers that place an order with Silverfinch Jewelry Design.

Promotional and Informational Offers

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by Silverfinch Jewelry Design provided notice of this fact is made available online.  If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided.  Silverfinch Jewelry Design uses reasonable efforts to maintain visitors’ information in a secure environment.  You have submitted personal information and want to change it or opt-out, please contact me at donelle@silverfinchjewelrydesign.com

Disclosure of Information

Silverfinch Jewelry Design will not disclose personal information that you provide to any third parties other than to a Company agent except i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case Silverfinch Jewelry Design may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities.  Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

Cookies

Silverfinch Jewelry Design, in common with many web site operators, may use standard technology called “cookies”.  Cookies are small data files that are downloaded onto your computer when you visit a particular web site.  You can disable cookies by turning them off in your browser; however, some areas of the web site may not function properly if you do so.  

Protection of Children Online

Silverfinch Jewelry Design considers the protection of children’s privacy, especially online, to be of the utmost importance.  Silverfinch Jewelry Design does not knowingly collect or solicit personal information from children nor do I allow them to become registered users of, or to request information through, this web site or help-seeking information lines.

Protection of Your Information:  Silverfinch Jewelry Design’s  Commitment to Your Security

 Silverfinch Jewelry Design has put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information collected online.  Silverfinch Jewelry Design applies security safeguards appropriate to the sensitivity of the information.

The personal information you share is stored on my database server’s data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

Policy Change

If the Privacy Policy is altered, any changes will be posted on this page of the web site so that you are always informed of the information collected about you, how it is used, and the circumstances under which it may be disclosed.

Acceptance of this Privacy Policy

By using Silverfinch Jewelry Design’s web site or interactive banner ads, you signify your acceptance of this Privacy Policy, and you adhere to the terms and conditions posted on this web site.  By submitting your information, you agree that it will be governed by this Privacy Policy.